Holiday & Holiday Home Sales Administrator
Closing Date:

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Burton Constable Holiday Park is the ideal location to get away from it all. Situated in 18th-century parkland in the heart of the East Yorkshire countryside, the park is just 8 miles from Hull city centre with its bustling restaurants, independent and high street shops, quirky museums and Britain’s most spectacular aquarium – and only 7 miles from the Holderness coast.

Join us as a Holidays & Holiday Home Sales Administrator and be part of a thriving and growing team. You’ll help ensure that buying a holiday home is an easy, enjoyable process for our customers, and help coordinate departments to get everything set up throughout each sale. Moreover, you will support our burgeoning hire fleet and glamping team. With many pitches and plenty of stock on hand, and fifteen hire fleet units already, we are set up for our biggest year ever in 2023 and we want you to be a part of that.

This is a role we are developing to support two departments; this will require adaptability due to the varied and wide-ranging tasks you may be required to perform. A ‘can-do’ attitude and exceptional organisation skills are must-haves for this role which stretches across two departments of a close-knit, values-driven family business.

As a holiday business you will be expected to work weekends, bank holidays and school holidays throughout the year.

Commissions will be earned on owners’ private sales, and on new/part-exchange sales executed in the place of the sales executive (e.g. if they are off-park, on leave etc.).

Responsibilities:

– Receiving and processing specifications for homes
– Issuing invoices for deposits and balance payments
– Verifying orders, including customers’ personal information
– Contacting customers by phone or email to answer queries and obtain missing information
– Maintaining and updating sales and customer records
– Compiling monthly sales reports
– Directing feedback from customers to relevant departments
– Identifying new products to add to those on offer
– Supporting the sales department by conducting appointments with potential customers if there is no sales executive
– Supporting the hire fleet team with inventory management and keeping the hire fleet and sales stock up to the highest standards

Skills:

-Previous experience in sales administration, or a similar role
– Interpersonal and customer service skills
– Experience with industry software such as CampManager
– Knowledge of administrative recordkeeping
– Familiarity with sales reports and sales records
– Proficiency with word processing and spreadsheet software
– Excellent written and verbal communication skills

Apply for Holiday & Holiday Home Sales Administrator

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