We are looking for an organised, customer-focused individual to join the team at Lickhill Manor Caravan Park. This varied role combines reception and bookings with day-to-day operational support across our holiday home, touring and camping park.
Why Work With Us?
• Joining a friendly, family-owned holiday park business.
• Enjoying a varied role with both customer-facing and operational responsibilities.
• Playing an important part in our customers’ holiday experience and the smooth running of the park.
About the Role
• Welcome customers, touring and camping guests and holiday home sales enquiries.
• Manage reception, telephone and email enquiries, check-ins and the park booking system.
• Assist with holiday home sales and customer enquiries.
• Coordinate touring, camping, rally and group bookings, including pitch allocations.
• Manage office and operational stock, including ordering supplies and gas cylinders.
• Support the Park Managers with day-to-day operations and provide cover during periods of leave.
• Support wardens and grounds staff to maintain high standards across the park.
• Maintain relevant operational records, including COSHH documentation.
Required Skills & Qualities
• Friendly, approachable and customer-focused.
• Well organised, reliable and able to use initiative.
• Good written and verbal communication skills.
• Good working knowledge of Microsoft Excel and Word; familiarity with PowerPoint would be beneficial.
• Reception, booking or holiday park experience is advantageous but not essential, as training will be provided.
• Experience of holiday park booking systems would be beneficial but is not essential.
• Confident supporting colleagues and making sensible day-to-day operational decisions when required.
Working Hours
• Full-time, permanent position.
• Weekend, Bank Holiday and peak-period working is required.
• Longer working hours required during the summer, with reduced hours during the winter period.
• Flexibility is required to provide operational cover when the Park Managers are on leave.
Pay & Benefits
• £13.35 per hour.
• Sales commission for every holiday home sale achieved on the park, following attendance of training course.
Start Date
• Late October/November 2026
How to Apply
To apply, please send your CV and a brief covering note outlining your relevant experience and availability to: lickhill@hillandale.co.uk