Role Overview
We are looking for a friendly, reliable and practical individual to manage the day-to-day operation of our new sauna facility at Bryn Gloch Caravan and Camping Park.
The successful candidate will be responsible for preparing and operating the sauna, welcoming customers, managing bookings, completing cleaning and session resets, maintaining towels and supplies, and ensuring that customers follow the sauna’s safety procedures.
During quieter periods between sauna bookings, the employee will undertake general campsite warden duties and assist the wider park team.
This is a varied, customer-facing role suited to someone who is comfortable working independently, takes pride in maintaining high standards and enjoys helping guests have a positive experience.
General Duties
• Open, prepare and complete daily safety checks on the sauna.
• Ensure the sauna and surrounding customer areas are clean and ready.
• Monitor bookings and welcome customers.
• Check bookings, payments and customer waivers.
• Explain session timings, safety information and sauna rules.
• Manage communal and private sessions and ensure capacity is not exceeded.
• Complete the required cleaning and reset between sessions.
• Carry out the full closing clean and secure the sauna after the final session.
• Record attendance, cancellations, incidents and customer feedback.
• Report equipment faults, damage and maintenance requirements.
• Complete campsite walk-rounds, litter picking and presentation checks.
• Check bins, water points, fire points and communal areas.
• Inspect toilets and showers, replenish supplies and assist with cleaning when required.
• Assist with all cleaning requirements (toilet and shower facilities and rental accommodation)
• Check vacant pitches and assist with arrivals.
• Answer guest questions and provide basic site and local information.
• Attend reasonable out-of-hours call-outs during agreed on-call periods.
Essential
• Friendly and confident when dealing with customers.
• Reliable, punctual and able to work independently.
• Organised and able to follow booking and safety procedures.
• Comfortable using an online booking system, tablet or smartphone.
• Willing to complete cleaning, campsite and on-call duties.
• Able to work weekends, bank holidays and evenings.
• Physically able to complete cleaning and campsite walk-round duties.
Contract Term
This is a fixed-term seasonal position lasting approximately six months within the April-to-October operating season. Exact start and finish dates will be confirmed in the employment contract.